Making returns as easy as ordering
We started Returnzie because we were tired of wasting hours returning packages. Standing in line at the shipping store, juggling boxes, wondering if our return ever made it back. There had to be a better way.
So we built one.
50,000+
Returns Completed
50+
Cities Served
2,500+
Active Drivers
4.9/5
Customer Rating
Giving you back your time
The average person spends 45 minutes returning a single package. That's time spent driving, waiting in line, and hoping the tracking updates. We think that's absurd.
Returnzie exists to eliminate that friction. With us, returning a package takes less than 2 minutes. Schedule a pickup, hand off your package, and get back to your life. We handle everything else.
Our vision is a world where returns are so easy, you don't think twice about trying something new online. Free returns shouldn't mean free time wasted.
45
minutes saved per return, on average
What we believe in
These principles guide every decision we make, from product design to customer support.
Customer First
Every decision we make starts with one question: How does this help our customers?
Simplicity
We believe the best technology is invisible. Returns should be effortless, not complicated.
Trust & Transparency
Real-time tracking, photo proof, and honest pricing. No surprises, ever.
Community
We're building a network of neighbors helping neighbors. Local drivers, local impact.
Speed
Time is precious. We're obsessed with making every part of the return process faster.
Sustainability
Optimized routes mean fewer miles driven. Better for you, better for the planet.
Meet the people behind Returnzie
We're a team of logistics experts, engineers, and designers united by a shared frustration with the status quo.
Alex Chen
CEO & Co-founder
Former Amazon logistics, Stanford CS graduate. Frustrated by his own return experiences.
Sarah Johnson
CTO & Co-founder
Ex-Uber engineering lead. Built routing systems that moved millions of people.
Michael Park
Head of Operations
10 years at FedEx. Knows last-mile delivery inside and out.
Emily Rodriguez
Head of Product
Former Shopify product lead. Passionate about delightful user experiences.
Join our team
We're always looking for talented people who share our mission. If you're passionate about solving real problems and building products people love, we'd love to hear from you.
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