Returns in 4 simple steps
From scheduling to confirmation, we've made every part of the return process as simple as possible. Here's exactly how it works.
Schedule Your First PickupSchedule Your Pickup
Enter your package details, upload a photo of the label, and choose a pickup window that works for you. Same-day pickup available in most areas.
- Takes less than 2 minutes
- Any carrier label accepted
- Flexible time windows
- Instant price quote
Step 1 illustration
Driver Arrives
A verified local driver arrives at your door within your chosen time window. They'll confirm the package details and take photos.
- Real-time driver tracking
- Verified, background-checked drivers
- SMS notification on arrival
- No contact handoff available
Step 2 illustration
Photo Documentation
Your driver takes timestamped photos of the package and label as proof of pickup. This protects both you and the retailer.
- Photos of package condition
- Label verification
- Timestamp and location data
- Stored in your account
Step 3 illustration
Drop-off & Confirmation
The driver drops your package at the nearest carrier location. You'll get a final confirmation with receipt photos.
- Optimized drop-off routing
- Receipt photo verification
- Automatic tracking updates
- Digital receipt in your inbox
Step 4 illustration
Everything you need
We've thought of everything to make your returns seamless.
Save 45+ Minutes
Skip the trip to UPS. No more driving, parking, or waiting in line.
Real-Time Tracking
Know exactly where your package is from pickup to drop-off.
Instant Notifications
Get SMS and email updates at every step of the process.
Photo Proof
Timestamped photos document every step for your peace of mind.
Transparent Pricing
See the exact price upfront. No hidden fees or surprises.
In-App Messaging
Easily communicate with your driver if needed.
Works with your label
We support all major carriers and retailers. If you have a prepaid label, we can handle it.
UPS
All prepaid labels accepted
FedEx
Ground, Express, and Home
USPS
Priority, First Class, and more
Amazon
QR codes and labels
DHL
Domestic and international
Other
Most major retailers supported
Manage returns on the go
Schedule pickups, track your returns, and communicate with drivers - all from our mobile app. Available for iOS and Android.
- Push notifications for real-time updates
- Scan labels with your camera
- View all your return history
- Save addresses for faster scheduling
App preview
Ready to try it yourself?
Schedule your first pickup in under 2 minutes. No commitment, pay only when you use it.